Cookie Policy
Company Information
The website Grandlux Trade is owned and operated by GRANDLUX TRADE, LLC.
Company Name: GRANDLUX TRADE, LLC
Address: 1310 N. 22ND STREET, TAMPA, FL 33605, United States
Tax ID: 92-2172758
Phone: +1 7403504412
E-mail: info@grandluxtrade.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Customers can contact us via email. We respond within 24 business hours.
1. What is a Cookie
A cookie is a small text file stored on the user’s device by the website. It records browsing information, preferences, or session state. Cookies help the site provide a functional experience, improve site performance, and analyze usage.
Technologies potentially used:
- HTTP Cookies: record session and cart contents
- Local Storage: save user preferences
- Third-party Cookies: from service providers for analytics, payment, or logistics
2. Purposes of Cookies
Cookies on the site are used for:
- Site functionality: maintain cart contents, login state, and page preferences
- Performance analysis: collect visit data (pages visited, time spent, bounce rate) for site improvement
- Security: detect unusual access and prevent unauthorized use
- Content recommendations: provide product suggestions based on browsing
- Anonymous analytics: evaluate effectiveness of site performance and operations
3. Categories of Cookies
- Necessary cookies: required for site functions (login, cart management)
- Functional cookies: store user preferences (language, display settings)
- Performance cookies: collect visit statistics for site optimization
- Third-party service cookies: used by logistics, payment, or analytics partners for order tracking and reporting
4. Third-party Cookies
Certain third-party services may place cookies on the site, for example:
- Analytics providers: collect anonymized traffic and page behavior data
- Logistics platforms: track shipment status
- Payment processors: support secure transactions
No personally identifiable information is shared with third parties. Cookies are used only within legal and operational requirements.
5. User Control and Management
Users can manage or disable cookies via their browser or device:
- Disable all cookies
- Block third-party cookies
- Delete existing cookies
Disabling some necessary cookies may affect cart functionality, login, or payment.
6. Consent and Notification
On first visit, users will see a notification banner about cookies. Continuing to browse indicates consent to cookie use as described in this policy. Users can withdraw consent at any time via browser settings.
7. Data Collection and Retention
Data collected via cookies is generally anonymous or aggregated:
- Session cookies: deleted when the browser closes
- Functional and analytical cookies: retained for 6–12 months
Users can delete cookies at any time using their browser settings.
8. Data Protection
Technical and organizational measures are applied to secure data collected via cookies, including access controls and encryption. No cookies are used to directly collect sensitive personal information.
9. Legal Basis
This policy is in accordance with U.S. privacy practices and general online data privacy guidance, ensuring users are informed, consent to data use, and that data is secured.
10. Tracking and Analytics
Anonymized information is used to evaluate site traffic, product clicks, and order conversions. Data helps improve site structure, product presentation, and logistics information without identifying individual users.
11. Third-party Advertising
The site does not actively use cookies for third-party targeted advertising. Anonymous data may be shared for statistical or reporting purposes with partners.
12. Cross-border Processing
Some data may be processed by service providers outside the U.S. We ensure that these providers implement appropriate security measures to protect data in accordance with privacy regulations.
13. Privacy and Security Responsibility
Grandlux Trade implements measures to protect information and cookie data. Users should manage their devices and browser settings responsibly to maintain security.
14. Policy Updates
This policy may be updated due to legal, regulatory, or operational changes. Updates will be posted on the site. Users are encouraged to review the policy periodically.
15. Contact
For questions regarding cookies or data use:
E-mail: info@grandluxtrade.com
Phone: +1 7403504412
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)