Taxes and Customs

Company Information
The website Grandlux Trade is owned and operated by GRANDLUX TRADE, LLC.

Company Name: GRANDLUX TRADE, LLC
Address: 1310 N. 22ND STREET, TAMPA, FL 33605, United States
Tax ID: 92-2172758
Phone: +1 7403504412
E-mail: info@grandluxtrade.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)

Customers can contact us via email. We respond within 24 business hours.

1. Scope of Policy
This policy applies to all furniture and home products sold to consumers in the United States through the Grandlux Trade website, including sofas, beds, cabinets, and other furniture items. It covers sales, tax management, and shipping processes for U.S. consumers.

2. Sales Tax
All products sold to U.S. consumers include applicable U.S. sales tax in the displayed price. 

3. Shipping Method (Delivered Duty Paid equivalent)
Grandlux Trade ships all orders to U.S. consumers with all applicable shipping costs included. This means the customer does not pay additional fees for shipping, handling, or taxes related to the delivery.

4. Shipping and Handling Process
For all shipments, we provide complete shipping documentation and use major carriers to ensure packages are delivered efficiently. Customers do not need to manage additional fees or customs processes within the U.S.

5. Logistic and Delivery Responsibility
With the included shipping costs, Grandlux Trade covers all transportation and handling fees. Customers only need to track the delivery and receive their orders at the provided address.

6. Customer Service and Support
For any questions regarding taxes, shipping, or delivery, customers can contact Grandlux Trade by email at info@grandluxtrade.com or by phone at +1 7403504412. Customer service will respond within 24 business hours and provide information regarding order processing, shipping status, and delivery updates.