Contact information
1. Company Overview
The website belongs to GRANDLUX TRADE, LLC. Customers with questions about products, orders, or after-sales service can contact the company using the information below. Communication channels are provided to ensure traceable and timely support.
2. Email Contact
Customers are recommended to contact us via email at info@grandluxtrade.com.
We respond to inquiries within 24 business hours. This includes questions regarding products, order tracking, and after-sales service. Email communication allows for a clear record of exchanges, facilitating the processing of requests.
3. Phone Contact
For urgent inquiries, customers can call +1 7403504412.
Phone support is available Monday – Friday, 08:00 – 18:00 (Eastern Time). Phone contact is suitable for immediate questions or situations requiring confirmation of an order.
4. Company Information
To provide customers with verified company details, the following information is available:
Company Name: GRANDLUX TRADE, LLC
Address: 1310 N. 22ND STREET, TAMPA, FL 33605, United States
Tax ID: 92-2172758
These details allow customers to confirm the company's legitimacy and operational information.
5. Additional Communication Information
Customers are encouraged to provide the order number, product name, and a description of the issue when contacting support.
All requests submitted through official channels are recorded and processed formally, ensuring proper tracking and resolution. Support is not provided through social media or third-party platforms, to maintain the security of customer information.